Seminars or Breakout Sessions for Managing Change

Gene Swindell provides customized and meaningful material for each seminar or breakout session.

A Personal Note from Gene Swindell

"Training is more than offering some new techniques or ways to do things. Effective training is learning by doing, evaluating current methods, new ideas, and having fun. I've learned in my 20-plus years as a seminar leader that people learn and retain more if they have fun in their training class. That's why I've mastered the art of training by educating with an entertaining style that engages the audience."

"Every seminar-whether a single one day session; multi-day program or a series of training topics - is meticulously customized to make every minute meaningful to class attendees. That's why so many clients ask me back time after time. They see results in improved performance, productivity and bottom line."

"I'm ready to help you through the maze of change in your business. Either email me at or call 404-630-1712 with your needs. Let's discuss how I can serve you."

Committed to Excellence,

Gene Swindell

Contact Us About Our Seminars

Check the titles of the training seminars you are interested in and then complete the contact information below. Please indicate the special needs of your organization in the space provided.

"I look forward to hearing from you and helping your corporation master change!" -Gene

Leadership for Mastering Change - Seminar

The old management trails that once led to results have become short, dead-end paths in the wilderness of change today. New skills are needed to transform from manager or supervisor to leader; to deal with a different kind of workforce, and implement rapid-fire change. People don't want to be managed - they want to be led as they struggle with increasing demands for productivity and keeping customers happy.

A keynote on Leadership for Mastering Change is also available. [More information]

Customer Service is Your Only Business - Seminar

Today's customers are more knowledgeable, more discerning and more demanding. Customer service reps can no longer just satisfy their customers ... they must deliver "wow" service and keep them coming back. This learning program focuses on both face-to-face and telephone service techniques customized to your specific needs.

A keynote on Customer Service is Your Only Business is also available. [More information]

Emotional Intelligence Seminar

Here’s the HOT training topic in business today!!! Critical success factors including competencies like stress management, assertiveness skills, empathy, and social acumen can now be measured along with technical expertise, industry knowledge and education.

Organizations are discovering that Emotional Intelligence (EI) is having a direct impact on their culture and effectiveness. Successful people use EI to manage feelings both appropriately and effectively so that the common good and goals of the work group can be readily achieved.
[More information]

Team Dynamics Seminar

This customized Team Dynamics seminar is loaded with practical strategies to build high-performance teams. Well-trained teams generate greater productivity and creativity, higher morale and cooperation, and improved communication. To simply put teams into place and hope they perform is a pipe dream. Like a well-oiled, finely-tuned machine, a high-performance team functions with confidence, professionalism and competence in the work place. [More information]

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“Many thanks for the outstanding seminar you led with our Regional Sales Managers. We’ve already seen results from the ideas and techniques you presented. I want to bring you back for our spring meeting.”

-Rob Whorley
National Sales Manager
Philips Consumer Electronics



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Creative Concepts International
108 Eagle Glen Dr. • Woodstock, GA 30189
Tel: 404.630.1712