Gene Swindell's Training Programs

25 Topics – All Customized -- to Give Your
Organization the Competitive Edge

Management/Leadership

Leadership for Managing Change
Coaching for Improved Performance (Transformational Management)
Survival Skills for Supervisors
Motivational Leadership  NEW
How to Lead a High-Performance Team    NEW
Mastering the Art of Dealing with Change
How to Prepare & Deliver Effective Performance Reviews 

Business Operations

Strategic Planning for Improved Operations and Profits
How to Implement Change  … And Make It Work!      NEW
Nine Keys to Highly Successful Organizations

Team Building

Team Building Dynamics
Nine Traits of Top-performance Teams
Gene Swindell’s Team Building System 

Customer Service

Customer Service is Your ONLY Business    NEW
Managing Your Customer Service
Dealing with Difficult Customers
Professional Telephone Skills

Sales

Sales Skills 101

Communication

Effective Communication Skills
The Art of Active Listening

Work Relationships

Life Would Be Easy --- If It Weren’t For Other People     NEW
Emotional Intelligence     NEW

Other Skill-Building Topics

Resolving Conflicts and Confrontations
Coping with Anger          NEW
Managing Your Time and Stress
Dealing With Negativity in the Workplace

 

Download Gene's One-Sheet Brochure (pdf).

A Personal Note from Gene Swindell.

Book Gene for your next engagement by completing
our contact form or call 404.630.1712

 

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Communicating with
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Customer Service is
Your Only Business
 
Dealing with
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Professional
Telephone Skills
 

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Creative Concepts International
108 Eagle Glen Dr. • Woodstock, GA 30189
Tel: 404.630.1712